.png){kind=logo}
Location: Barcelona | Type: Full-time
We're hiring—and we're doing it the Frekuent way. In a world where technology moves fast, we move with purpose. If you're ready to make your next big move and create something meaningful, you're in the right place.
Being part of our dream team isn't just about a job, it's about enjoying the frekuency. If you're ready to be part of this journey and grow together, join us and make a real impact.
Get to know us
Frekuent is a fast-growing company redefining the payment experience, helping businesses turn one-time buyers into lifetime clients through unique loyalty boosters. We believe that the secret to more sales is giving customers less: cashless, contactless and effortless payment solutions that transform the way businesses operate. With Frekuent, transactions happen in seconds, keeping customers coming back for seconds.
Want to know more? Check us out at www.frekuent.com.
We’re hiring a Sales Operations Specialist to support our SMB sales & account management team.
You’ll work across onboarding, admin processes, CRM, documentation and coordination between clients and internal teams.
This is a great role for someone early in their career who wants to learn sales, operations and payments from the inside.
Onboarding & administration
Support customer onboarding and activation workflows
Prepare contracts, documentation and data collection
Coordinate installations and follow-ups
Ensure CRM data is clean, updated and consistent
Operational support
Help AMs with day-to-day account requests
Track incidents and escalate to the right teams
Create tickets, follow resolution and update clients when needed
Support billing adjustments and subscription changes
Process & reporting
Keep dashboards updated
Identify bottlenecks and suggest improvements
Standardize playbooks, templates and internal documentation
1–3 years of experience in Sales Ops, Support, Admin or similar
Strong attention to detail, organization and problem-solving skills
Comfortable working with spreadsheets and CRM
Proactive, fast learner and hands-on
Strong communication skills
Languages: Spanish and English (mandatory), Portuguese or Italian is a plus
Takes accountability and consistently owns the outcome throughout the process.
Naturally proactive, always looking for ways to move projects forward.
Comfortable speaking up and proposing bold, creative ideas that add value.
Experience in SaaS, fintech or payments
Experience supporting sales or account teams
Curiosity about automation and processes
🌍 A hybrid model that works – Enjoy the energy of our office 3 days a week and the flexibility of working remotely the other 2.
⏰ Flexible schedule – because we trust you to own your time and your outcomes.
🍽️ Meal vouchers – Enjoy a monthly support of meal vouchers to make your workdays tastier.
🩺 Health & wellness – private health insurance and discounted gym memberships to keep both body and mind in top shape.
📚 Learning & development – English classes and role-specific training, because your growth is part of our journey.
🌴 23 days of paid time off – plus local holidays, because great ideas need space to rest.
🚀 A dynamic, fast-growing environment – where each day is unique and every idea counts.
🤝 A collaborative mindset – surrounded by people who genuinely enjoy building together.
🎉 Regular afterwork & teambuilding events – activities to relax, connect, and strengthen team bonds.
At Frekuent, we believe our success is built on our people. We’re a team of non-conformists, committed and solution-driven individuals, who know that infinity is the limit when it comes to innovation. With plenty of room for personal and professional development, we value creativity, ownership, and collaboration — all driven by a strong culture that fuels our growth.
Be authentic isn’t just a value, it’s our belief that embracing who we are and appreciating diverse backgrounds, experiences and opinions is what truly enriches us.
If you're ready to jump into an exciting environment and make a real difference, this is the place for you.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Frekuent's Privacy Policy.